Harassment
Claims of harassment should always be handled by an Admin or above. Remember to never share evidence in a ticket of this type.
Before you take the ticket:
Harassment should be taken seriously. If you are not equipped to handle these types of tickets, then do not even try.
If you have experienced harassment and you think you might struggle to stay objective, then let someone else handle it.
Harassment is a serious allegation; you must remain objective and detailed in your handling of the situation.
Determine if the harassment is in city or out of city harassment.
General Definition
Harassment is persistent, unwanted behavior that creates a hostile environment or causes distress to another community member. It goes beyond single incidents and typically involves a pattern of behavior intended to intimidate, demean, or drive someone away from the community.
In-City/Server Harassment vs Out-of-City Harassment
In-City/Server Harassment
This occurs within the roleplay environment and involves:
Persistent targeting of the same character/player with malicious intent OOC (out of character)
Breaking character to personally attack or berate another player
Metagaming to specifically target and ruin someone's roleplay experience
Griefing - deliberately disrupting scenes with no roleplay value
Powergaming specifically to dominate/humiliate another player
Following someone around purely to disrupt their RP with no story reason
Using IC (in-character) actions as a vehicle for OOC (out-of-character) grudges
Important Note: Different roleplay styles, aggressive characters, criminal RP, or competitive interactions are NOT harassment if they:
Stay in character
Have roleplay reasoning
Follow server rules
Don't target the same person repeatedly without cause
Allow for realistic consequences and responses
Out-of-City Harassment
This occurs outside the roleplay environment (Discord, DMs, other platforms):
Personal attacks in Discord channels or DMs
Doxxing or sharing personal information
Persistent unwanted contact after being asked to stop
Bringing IC conflicts into OOC spaces inappropriately
Coordinating with others to target someone across platforms
Discriminatory language based on protected characteristics
Threats of real-world consequences
Key Moderation Principles
Intent vs Impact: Consider both the harasser's intent and the victim's experience
Pattern Recognition: Look for repeated behavior, not isolated incidents
Context Matters: Understand the roleplay scenario before making judgments
Escalation: Most issues should be addressed with warnings before bans
Documentation: Keep records of incidents to identify patterns
Remember: Good faith roleplay, even if intense or uncomfortable, should be protected. Focus on behavior that crosses into genuine malice or rule-breaking rather than policing roleplay styles you personally dislike.
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